Cancellations must be made at least 15 days before check-in
Changes of date must be made 10 days before check-in
Cancellations or modifications after this date has passed will result in loss of deposit
Daily cleaning service only in the rooms. In the apartments change of sheets is every 3 days and towel change daily.
Rooms have daily cleaning if the sign indicating cleaning is requested is hung on the door.
Customer service is only available in reception hours except for emergencies.
Check-in in winter is before 8pm.
Check-in in summer is before 10pm.
Guests are required to pay a 50% deposit before their arrival as a confirmation of the reservation, by bank transfer or credit card. Once the pre- reservation has been made guests have 3 days to pay the deposit.
The remaining 50% is payable on check-in, once the guest has viewed the accommodation.
All guests must bring an ID card or passport. (except for under 16´s)
Once the guest has checked into the accommodation we will NOT refund any amount if the guest decides to check out of the hotel for any reason.